DESKTOP SUPPORT TECHNICIAN

Company: Insight Global
Location: Gary
Posted on: October 1, 2024

Job Description:

Title: Desktop Support TechnicianDuration: 6 month contractLocation: Onsite 5x/week Gary, IndianaHours: 7:30-4:30 PM

Desired Skills & Experience

• Ability to work onsite 5 days a week from 7:30-4:30
• Ticketing escalations and prioritization
• Troubleshooting hardware and software PCs, computers, apple products - iPhone & iPad, Citrix Workspace installs, SCADA RAS Access, VPN and wifi/network connectivity
• Experience with provisioning and licensing requirements for new hires
  Job Description:A large utility company is seeking an experienced Desktop Support Technician to join their team onsite 5 days a week in Gary, IN. This candidate will be responsible for taking care of ticketing escalations for different types on software and hardware including PCs, Laptops, iPads, iPhones, Microsoft, Teams, Outlook, etc. The ideal candidate will have great communication skills and work ethic as they will be working with all types of internal and external customers from entry level to Executive level
  
  Compensation:$20-29/hour
  Exact compensation may vary based on several factors, including skills, experience, and education.
  Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Keywords: Insight Global, Arlington Heights , DESKTOP SUPPORT TECHNICIAN, Professions , Gary, Illinois